Every ping lands in one place, triaged by AI .
WhatsApp, email, SMS, forms, and APIs all land in one square. AI triages, drafts, and resolves, then escalates with full context when a human is needed.
- UrgentMy order never arrivedAcme Corp
- AI resolvedRefund status?Globex
- NewDemo request from websiteInitech
Connect the channels your customers already use
One inbox. Every channel. AI at the core.
Support and CRM stop being two systems. Every resolved request makes the next one faster.
Omnichannel ingestion
WhatsApp, email, forms, API, SMS, and web chat flow into one normalized stream. No channel left behind, no message lost.
Learn moreUnified AI inbox
Every conversation is triaged, drafted, and resolved by AI where possible, then escalated to a human with full context when judgment is needed.
Learn moreB2B CRM that compounds
Contacts and organizations get smarter with every request. The next ping starts with everything you already know about the account.
Learn moreFrom ping to resolved, with a human only where it counts.
It lands
A ping arrives on any channel and is normalized into one Request, attached to the right contact and organization.
AI triages
Category, priority, sentiment, and a drafted reply, grounded in your knowledge base and the account history.
It resolves
AI resolves what it can and escalates the rest to an agent with a full summary. Nothing falls through.
Pay for AI, not headcount.
Invite your whole team for free. You pay only for AI triage volume and agentic work, never per seat.
Starter
Manual support, done right. Every channel, your whole team, no AI.
- All channels
- Unified inbox
- Contacts & organizations (CRM)
- Unlimited agents (no per-seat fees)
- Manual handling, no AI
Growth
Most popularTurn on the AI. Priced on triage volume and agentic work, never headcount.
- Everything in Starter
- AI triage on every ping
- Agentic resolution & escalation
- Includes monthly AI volume, then usage-based
- Unlimited agents
- Workflow automations
Scale
High AI volume with custom policies, SLAs, SSO, and audit.
- Everything in Growth
- High-volume triage & agentic work
- Custom AI policies
- SSO + role-based access
- Priority SLA & support
Ready to land every ping?
Start free, connect your first channel in minutes, and let AI take the first pass.